The following conditions apply:
Shipping conditions
The delivery of the goods is made worldwide by Deutsche Post, DHL or DHL Express.
Shipping costs Deutsche Post/DHL (including VAT).
For all zones: by registered mail costs 3 € extra
Germany
Up to 190 Gramms |
2 € (only patches) |
Up to 300 Gramms |
4 € (flat rate) |
Up to 500 Gramms |
4,5 € |
Up to 1 Kilo |
6,99 € |
Up to 3 Kilo |
7,99 € |
Up to 5 Kilo |
8,99 € |
Up to 10 Kilo |
9,99 € |
From an order value of 80,00 € we deliver free of shipping costs within Germany.
EU *
Up to 500 Gramms |
6 € |
Up to 1 Kilo |
10 € |
Up to 4 Kilos |
16 € |
Up to 5 Kilos |
17 € |
Up to 6 Kilos |
18 € |
Up to 7 Kilos |
19 € |
Up to 8 Kilos |
20 € |
Up to 9 Kilos |
21 € |
*Approximate values, as in the EU the VAT rate of the destination country applies.
From an order value of 160 € we deliver free of shipping costs within the EU.
Non-EU Europe
Up to 500 Gramms |
7 € |
Up to 1 Kilo |
12 € |
Up to 2 Kilos |
21,70 € |
Up to 3 Kilos |
23,80 € |
Up to 4 Kilos |
25,40 € |
Up to 5 Kilos |
27,00 € |
Up to 6 Kilos |
28,60 € |
Up to 7 Kilos |
30,20 € |
Up to 8 Kilos |
31,80 € |
Up to 9 Kilos |
33,40 € |
Zone 4
Up to 500 Gramms |
7 € |
Up to 1 Kilo |
12 € |
Up to 2 Kilos |
22,90 € |
Up to 3 Kilos |
34,55 € |
Up to 4 Kilos |
38 € |
Up to 5 Kilos |
41 € |
Up to 6 Kilos |
44 € |
Up to 7 Kilos |
48 € |
Up to 8 Kilos |
52 € |
Up to 9 Kilos |
55 € |
Zone 5
Up to 500 Gramms |
7 € |
Up to 1 Kilo |
12 € |
Up to 2 Kilos |
22,90 € |
Up to 3 Kilos |
46 € |
Up to 4 Kilos |
53 € |
Up to 5 Kilos |
60 € |
Up to 6 Kilos |
66 € |
Up to 7 Kilos |
72 € |
Up to 8 Kilos |
78 € |
Up to 9 Kilos |
85 € |
Zone 6
Up to 500 Gramms |
7 € |
Up to 1 Kilo |
12 € |
Up to 2 Kilos |
22,90 € |
Up to 3 Kilos |
51,80 € |
Up to 4 Kilos |
51,80 € |
Up to 5 Kilos |
76 € |
Up to 6 Kilos |
83,70 € |
Up to 7 Kilos |
91 € |
Up to 8 Kilos |
98,30 € |
Up to 9 Kilos |
105,60 € |
From an order value of 350,00 € we deliver worldwide to certain countries free of shipping costs. This applies for countries in the zones up to zone 8 from the DHL Express list.
For all zones applies: by registered mail costs 3 € extra.
For detailed information about the DHL zones, see
https://www.dhl.de/de/privatkunden/pakete-versenden/weltweit-versenden/preise-international.html
Shipping costs DHL-Express
Zone 1 DHL Express
Up to 2 Kilos |
17,49 € |
Up to 5 Kilos |
19,69 € |
Up to 10 Kilos |
24,99 € |
Zone 2 DHL Express
Up to 2 Kilos |
17,49 € |
Up to 5 Kilos |
20,67 € |
Up to 10 Kilos |
28,99 € |
Zone 3 DHL Express
Up to 2 Kilos |
23,69 € |
Up to 5 Kilos |
28,99 € |
Up to 10 Kilos |
36,39 € |
Zone 4 DHL Express
Up to 2 Kilos |
23,69 € |
Up to 5 Kilos |
28,99 € |
Up to 10 Kilos |
41,39 € |
Zone 5 DHL Express
Up to 2 Kilos |
29,99 € |
Up to 5 Kilos |
36,99 € |
Up to 10 Kilos |
46,00 € |
Zone 6 DHL Express
Up to 2 Kilos |
34,50 € |
Up to 5 Kilos |
48,99 € |
Up to 10 Kilos |
63,00 € |
Zone 7 DHL Express
Up to 2 Kilos |
34,50 € |
Up to 5 Kilos |
48,99 € |
Up to 10 Kilos |
63,00 € |
Zone 8 DHL Express
Up to 2 Kilos |
34,50 € |
Up to 5 Kilos |
65,99 € |
Up to 10 Kilos |
78,99 € |
Zone 9 DHL Express
Up to 2 Kilos |
34,50 € |
Up to 5 Kilos |
65,99 € |
Up to 10 Kilos |
78,99 € |
Zone 10 DHL Express
Up to 2 Kilos |
39,99 € |
Up to 5 Kilos |
76,99 € |
Up to 10 Kilos |
89,99 € |
From an order value of 350,00 € we deliver worldwide to certain countries free of shipping costs. This applies for countries in the zones up to zone 8 from the DHL Express list.
For detailed information on the DHL Express Zones, please see
https://www.dhl.de/content/dam/images/Express/downloads/dhl-express-zonen-laufzeiten-weltweit.pdf
Delivery times
As far as no other period is indicated in the respective offer, the delivery of the goods takes place in the inland (Germany) within 3 - 7 days, with foreign deliveries depending upon destination country within 3 - 21 days after conclusion of a contract (with agreed upon pre-payment after the time of the payment instruction). Work days are Monday until Friday.
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made other arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered. This also applies to orders that contain pre-order items.
Accepted payment methods
- Prepayment by bank transfer
An order confirmation with our account details will be sent to you by e-mail. Your order will be shipped after receipt of payment. Please transfer the money within a week, otherwise your order may be cancelled.
- PayPal Express Checkout
You will be taken directly from the product page or the shopping cart to the PayPal payment page (PayPal account required).
- PayPal PLUS payment methods:
- PayPal account
- Credit card 1
- Purchase on account 1,2
- Direct debit 1,2
(1 also without PayPal account)
(2 only customers from Germany)
If you have any questions, you can find our contact details in the imprint.