Delivery and payment

The following conditions apply:

 

Shipping conditions

 

The delivery of the goods is made worldwide by Deutsche Post, DHL or DHL Express.

 


 

 

Shipping costs Deutsche Post/DHL (including VAT).

 

For all zones: by registered mail costs 3 € extra

 

Germany

 

Up to 190 Gramms

2 € (only patches)

Up to 300 Gramms

4 € (flat rate)

Up to 500 Gramms

4,5 €

Up to 1 Kilo

6,99 €

Up to 3 Kilo

7,99 €

Up to 5 Kilo

8,99 €

Up to 10 Kilo

9,99 €

 

From an order value of 80,00 € we deliver free of shipping costs within Germany.

 

EU *

 

Up to 500 Gramms

6 €

Up to 1 Kilo

10 €

Up to 4 Kilos

16 €

Up to 5 Kilos

17 €

Up to 6 Kilos

18 €

Up to 7 Kilos

19 €

Up to 8 Kilos

20 €

Up to 9 Kilos

21 €

*Approximate values, as in the EU the VAT rate of the destination country applies.

 

From an order value of 160 € we deliver free of shipping costs within the EU.

 

Non-EU Europe

 

Up to 500 Gramms

7 €

Up to 1 Kilo

12 €

Up to 2 Kilos

21,70 €

Up to 3 Kilos

23,80 €

Up to 4 Kilos

25,40 €

Up to 5 Kilos

27,00 €

Up to 6 Kilos

28,60 €

Up to 7 Kilos

30,20 €

Up to 8 Kilos

31,80 €

Up to 9 Kilos

33,40 €

 

Zone 4

 

Up to 500 Gramms

7 €

Up to 1 Kilo

12 €

Up to 2 Kilos

22,90 €

Up to 3 Kilos

34,55 €

Up to 4 Kilos

38 €

Up to 5 Kilos

41 €

Up to 6 Kilos

44 €

Up to 7 Kilos

48 €

Up to 8 Kilos

52 €

Up to 9 Kilos

55 €

 

Zone 5

 

Up to 500 Gramms

7 €

Up to 1 Kilo

12 €

Up to 2 Kilos

22,90 €

Up to 3 Kilos

46 €

Up to 4 Kilos

53 €

Up to 5 Kilos

60 €

Up to 6 Kilos

66 €

Up to 7 Kilos

72 €

Up to 8 Kilos

78 €

Up to 9 Kilos

85 €

 

Zone 6

 

Up to 500 Gramms

7 €

Up to 1 Kilo

12 €

Up to 2 Kilos

22,90 €

Up to 3 Kilos

51,80 €

Up to 4 Kilos

51,80 €

Up to 5 Kilos

76 €

Up to 6 Kilos

83,70 €

Up to 7 Kilos

91 €

Up to 8 Kilos

98,30 €

Up to 9 Kilos

105,60 €

 

From an order value of 350,00 € we deliver worldwide to certain countries free of shipping costs. This applies for countries in the zones up to zone 8 from the DHL Express list.

 

For all zones applies: by registered mail costs 3 € extra.

 

For detailed information about the DHL zones, see

https://www.dhl.de/de/privatkunden/pakete-versenden/weltweit-versenden/preise-international.html

 

Shipping costs DHL-Express

 

Zone 1 DHL Express

 

Up to 2 Kilos

17,49 €

Up to 5 Kilos

19,69 €

Up to 10 Kilos

24,99 €

 

Zone 2 DHL Express

 

Up to 2 Kilos

17,49 €

Up to 5 Kilos

20,67 €

Up to 10 Kilos

28,99 €

 

Zone 3 DHL Express

 

Up to 2 Kilos

23,69 €

Up to 5 Kilos

28,99 €

Up to 10 Kilos

36,39 €

 

Zone 4 DHL Express

 

Up to 2 Kilos

23,69 €

Up to 5 Kilos

28,99 €

Up to 10 Kilos

41,39 €

 

Zone 5 DHL Express

 

Up to 2 Kilos

29,99 €

Up to 5 Kilos

36,99 €

Up to 10 Kilos

46,00 €

 

Zone 6 DHL Express

 

Up to 2 Kilos

34,50 €

Up to 5 Kilos

48,99 €

Up to 10 Kilos

63,00 €

 

Zone 7 DHL Express

 

Up to 2 Kilos

34,50 €

Up to 5 Kilos

48,99 €

Up to 10 Kilos

63,00 €

 

Zone 8 DHL Express

 

Up to 2 Kilos

34,50 €

Up to 5 Kilos

65,99 €

Up to 10 Kilos

78,99 €

 

Zone 9 DHL Express

 

Up to 2 Kilos

34,50 €

Up to 5 Kilos

65,99 €

Up to 10 Kilos

78,99 €

 

Zone 10 DHL Express

 

Up to 2 Kilos

39,99 €

Up to 5 Kilos

76,99 €

Up to 10 Kilos

89,99 €


From an order value of 350,00 € we deliver worldwide to certain countries free of shipping costs. This applies for countries in the zones up to zone 8 from the DHL Express list.

 

For detailed information on the DHL Express Zones, please see

https://www.dhl.de/content/dam/images/Express/downloads/dhl-express-zonen-laufzeiten-weltweit.pdf

 

Delivery times

 

As far as no other period is indicated in the respective offer, the delivery of the goods takes place in the inland (Germany) within 3 - 7 days, with foreign deliveries depending upon destination country within 3 - 21 days after conclusion of a contract (with agreed upon pre-payment after the time of the payment instruction). Work days are Monday until Friday.

 

Please note that there is no delivery on Sundays and public holidays.

 

If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made other arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered. This also applies to orders that contain pre-order items.

 

Accepted payment methods

 

 - Prepayment by bank transfer

An order confirmation with our account details will be sent to you by e-mail. Your order will be shipped after receipt of payment. Please transfer the money within a week, otherwise your order may be cancelled.

 

 - PayPal Express Checkout

You will be taken directly from the product page or the shopping cart to the PayPal payment page (PayPal account required).

 

- PayPal PLUS payment methods:

- PayPal account

- Credit card 1

- Purchase on account 1,2

- Direct debit 1,2 

(1 also without PayPal account)

(2 only customers from Germany)

 

 

 


 

 

If you have any questions, you can find our contact details in the imprint. 

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