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Delivery and payment

Delivery and payment

The following conditions apply:

Shipping conditions

The delivery of the goods is made worldwide by Deutsche Post, DHL or DHL Express


 The following applies to all zones: registered mail costs an additional 3 €.

 

Shipping costs (including VAT)

Domestic deliveries (Germany):

Germany:
up to 190 gram: 2 € (patches only)
up to 300 grams: 4 € (flat rate, no LPs)
up to 500 grams: 4,5 € (no LPs)
up to 1 kilo: 6,99 €
up to 3 kilo: 7,99 €
up to 5 kilo: 8,99 €
up to 10 kilo:9,99 €

EU *
up to 500 gram: 6 €
up to 1 kilo: 10 €
up to 4 kilo: 16 €
up to 5 kilo: 17 €
up to 6 kilo: 18 €
up to 7 kilo: 19 €
up to 8 kilo: 20 €
up to 9 kilo: 21 €

*Approximate values, as the VAT rate of the destination country applies in the EU.

From an order value of 175€ we deliver free of charge within the EU.


Non-EU Europe
up to 500 gram: 7 €
up to 1 kilo: 12 €
up to 2 kilo: 21,70 €
up to 3 kilo: 23,80 €
up to 4 kilo: 25,40 €
up to 5 kilo: 27,00 €
up to 6 kilo: 28,60 €
up to 7 kilo: 30,20 €
up to 8 kilo: 31,80 €
up to 9 kilo:33,40 €

zone 4
up to 500 gram: 7 €
up to 1 kilo: 12 €
up to 2 kilo: 22,90 €
up to 3 kilo: 34,55 €
up to 4 kilo: 38 €
up to 5 kilo: 41 €
up to 6 kilo: 44 €
up to 7 kilo: 48 €
up to 8 kilo: 52 €
up to 9 kilo: 55 €

zone 5
up to 500 gram: 7 €
up to 1 kilo: 12 €
up to 2 kilo: 22,90 €
up to 3 kilo: 46 €
up to 4 kilo: 53 €
up to 5 kilo: 60 €
up to 6 kilo: 66 €
up to 7 kilo: 72 €
up to 8 kilo: 78 €
up to 9 kilo: 85 €

Zone 6
up to 500 gram: 7 €
up to 1 kilo: 12 €
up to 2 kilo: 22,90 €
up to 3 kilo: 51,80 €
up to 4 kilo: 51,80 €
up to 5 kilo: 76 €
up to 6 kilo: 83,70 €
up to 7 kilo: 91 €
up to 8 kilo: 98,30 €
up to 9 kilo: 105,60 €

From an order value of 375,00 € we deliver worldwide to certain countries free of shipping costs. This applies to countries up to and including zone 8 of the DHL Express list.


For all zones, registered mail costs an additional € 3.


For detailed information on the DHL zones, see

https://www.dhl.de/de/privatkunden/pakete-versenden/weltweit-versenden/preise-international.html

Shipping costs DHL Express*

Zone 1 DHL Express
up to 2 kilos: 17,49 €
up to 5 kilos: 19,69 €
up to 10 kilos: 24,99 €

Zone 2 DHL Express
up to 2 kilo: 17,49 €
up to 5 kilos: 20,67 €
up to 10 kilos: 28,99 €

Zone 3 DHL Express
up to 2 kilo: 23,69 €
up to 5 kilo: 28,99 €
up to 10 kilos: 36,39 €

Zone 4 DHL Express
up to 2 kilo: 23,69 €
up to 5 kilo: 28,99 €
up to 10 kilos: 41,39 €

Zone 5 DHL Express
up to 2 kilo: 29,99 €
up to 5 kilo: 36,99 €
up to 10 kilos: 46,00 €

Zone 6 DHL Express
up to 2 kilo: 34,50 €
up to 5 kilo: 48,99 €
up to 10 kilos: 63,00 €

Zone 7 DHL Express
up to 2 kilo: 34,50 €
up to 5 kilo: 48,99 €
up to 10 kilos: 63,00 €

Zone 8 DHL Express
up to 2 kilo: 34,50 €
up to 5 kilos: 65,99 €
up to 10 kilos: 78,99 €

Zone 9 DHL Express
up to 2 kilo: 34,50 €
up to 5 kilos: 65,99 €
up to 10 kilos: 78,99 €

Zone 10 DHL Express
up to 2 kilo: 39,99 €
up to 5 kilos: 76,99 €
up to 10 kilos: 89,99 €

* Approximate values, as the VAT rate of the destination country applies in the EU.

From an order value of € 375.00, we deliver worldwide to certain countries free of shipping costs. This applies to countries up to and including zone 8 of the DHL Express list.


For detailed information on the DHL Express zones, see
https://www.dhl.de/content/dam/images/Express/downloads/dhl-express-zonen-laufzeiten-weltweit.pdf

From an order value of €95.00, we deliver free of shipping costs.

Deliveries abroad:

Germany:
up to 190 gram: 2 € (patches only)
up to 300 gram: 4 € (flat rate, no LPs)
up to 500 gram: 4,5 € (no LPs)
up to 1 kilo: 6,99 €
up to 3 kilo: 7,99 €
up to 5 kilo: 8,99 €
up to 10 kilo:9,99 €

EU *
up to 500 gram: 6 €
up to 1 kilo: 10 €
up to 4 kilo: 16 €
up to 5 kilo: 17 €
up to 6 kilo: 18 €
up to 7 kilo: 19 €
up to 8 kilo: 20 €
up to 9 kilo: 21 €

*Approximate values, as the VAT rate of the destination country applies in the EU.

From an order value of 175€ we deliver free of charge within the EU.


Non-EU Europe
up to 500 gram: 7 €
up to 1 kilo: 12 €
up to 2 kilo: 21,70 €
up to 3 kilo: 23,80 €
up to 4 kilo: 25,40 €
up to 5 kilo: 27,00 €
up to 6 kilo: 28,60 €
up to 7 kilo: 30,20 €
up to 8 kilo: 31,80 €
up to 9 kilo:33,40 €

zone 4
up to 500 gram: 7 €
up to 1 kilo: 12 €
up to 2 kilo: 22,90 €
up to 3 kilo: 34,55 €
up to 4 kilo: 38 €
up to 5 kilo: 41 €
up to 6 kilo: 44 €
up to 7 kilo: 48 €
up to 8 kilo: 52 €
up to 9 kilo: 55 €

zone 5
up to 500 gram: 7 €
up to 1 kilo: 12 €
up to 2 kilo: 22,90 €
up to 3 kilo: 46 €
up to 4 kilo: 53 €
up to 5 kilo: 60 €
up to 6 kilo: 66 €
up to 7 kilo: 72 €
up to 8 kilo: 78 €
up to 9 kilo: 85 €

Zone 6
up to 500 gram: 7 €
up to 1 kilo: 12 €
up to 2 kilo: 22,90 €
up to 3 kilo: 51,80 €
up to 4 kilo: 51,80 €
up to 5 kilo: 76 €
up to 6 kilo: 83,70 €
up to 7 kilo: 91 €
up to 8 kilo: 98,30 €
up to 9 kilo: 105,60 €

From an order value of 375,00 € we deliver worldwide to certain countries free of shipping costs. This applies to countries up to and including zone 8 of the DHL Express list.


For all zones, registered mail costs an additional € 3.


For detailed information on the DHL zones, see

https://www.dhl.de/de/privatkunden/pakete-versenden/weltweit-versenden/preise-international.html

 

Shipping costs DHL Express*

Zone 1 DHL Express
up to 2 kilo: 17,49 €
up to 5 kilo: 19,69 €
up to 10 kilos: 24,99 €

Zone 2 DHL Express
up to 2 kilo: 17,49 €
up to 5 kilos: 20,67 €
up to 10 kilos: 28,99 €

Zone 3 DHL Express
up to 2 kilo: 23,69 €
up to 5 kilo: 28,99 €
up to 10 kilos: 36,39 €

Zone 4 DHL Express
up to 2 kilo: 23,69 €
up to 5 kilo: 28,99 €
up to 10 kilos: 41,39 €

Zone 5 DHL Express
up to 2 kilo: 29,99 €
up to 5 kilo: 36,99 €
up to 10 kilos: 46,00 €

Zone 6 DHL Express
up to 2 kilo: 34,50 €
up to 5 kilo: 48,99 €
up to 10 kilos: 63,00 €

Zone 7 DHL Express
up to 2 kilo: 34,50 €
up to 5 kilo: 48,99 €
up to 10 kilos: 63,00 €

Zone 8 DHL Express
up to 2 kilo: 34,50 €
up to 5 kilos: 65,99 €
up to 10 kilos: 78,99 €

Zone 9 DHL Express
up to 2 kilo: 34,50 €
up to 5 kilos: 65,99 €
up to 10 kilos: 78,99 €

Zone 10 DHL Express
up to 2 kilo: 39,99 €
up to 5 kilos: 76,99 €
up to 10 kilos: 89,99 €

* Approximate values, as the VAT rate of the destination country applies in the EU.

From an order value of € 375.00, we deliver worldwide to certain countries free of shipping costs. This applies to countries up to and including zone 8 of the DHL Express list.


For detailed information on the DHL Express zones, see
https://www.dhl.de/content/dam/images/Express/downloads/dhl-express-zonen-laufzeiten-weltweit.pdf


From an order value of 375,00 € we deliver abroad free of shipping costs.

Delivery times

Unless otherwise stated in the respective offer, the goods will be delivered within 3 - 7 days in Germany and within 10 - 14 days for deliveries abroad after conclusion of the contract (in the case of agreed advance payment, after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Accepted payment methods

- Prepayment by bank transfer

Via PayPal Checkout:
- Payment via PayPal
- Payment by PayPal Express
- Payment by credit card
- Payment by SEPA direct debit
- Payment by invoice
- Payment by instalment purchase
- Payment by Sofort/immediate transfer (via Klarna)
- Payment by giropay
- Payment by invoice (via Ratepay)

If you have any questions, please find our contact details in the imprint.

If you have any questions, you can find our contact details in the imprint. 

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